Introduction and organization information

At MC Elettronica S.r.l., we are committed to serving our customers and contacts to the best of our ability. Part of our commitment involves responsibly managing personal information collected through our websites mcelettronica.it, and related interactions. Our main objectives in processing this information are:

• Improving the user experience on our platform by understanding customer needs and preferences.

• Providing timely assistance and responding to requests for information or service.

• Improving our products and services to meet the ever-evolving needs of our users.

• Carrying out necessary business operations, such as billing and account management.

Our policy is to handle personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we process is protected from unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal data, while allowing us to provide the services you trust.

• We do not have a designated Data Protection Officer (DPO), but we remain fully committed to addressing your privacy concerns. If you have questions or would like more information about how we handle personal data, please do not hesitate to contact us using the following details: info@mcelettronica.it or +39 0425754713.

Your privacy is our priority. We are committed to handling your personal data transparently and with your security in mind. This commitment extends to collaboration with third-party services that may process personal data on our behalf, such as invoice delivery. Rest assured that all activities are conducted in strict compliance with applicable privacy laws.

Scope and application

Our privacy policy has been designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are simply browsing our websites mcelettronica.it, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is handled to the highest standards of privacy and security. This policy outlines our practices and your rights regarding personal data.

Data collection and processing

The following list details the types of personal data we may process:

• First and last name
• Email address and/or phone number
• Address and city
• IP address
• Browser information and language
• Operating system and version
• Approximate location based on IP

Please note that we only process information essential for the provision of our services, to fulfill legal obligations, or to improve the user experience. Your privacy is fundamental and we are committed to handling your personal information responsibly and in compliance with all applicable laws.

At MC Elettronica S.r.l., we believe in using personal information responsibly and ethically. The data we collect serves multiple purposes, all aimed at improving the services offered and ensuring the highest level of satisfaction for our users, customers, and employees. Here are the main ways in which we use collected personal information:

• Communication efforts
• Customer support

Your privacy is our priority. We process your personal data transparently and in accordance with your preferences and applicable privacy laws. We are committed to ensuring that your data is used solely for the purposes for which it was collected and in the ways you have authorized.

Data processing agreements

When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is handled in compliance with GDPR and other relevant data protection laws. These agreements require third parties to implement appropriate technical and organizational measures to ensure the security of your data.

Transparency and control

We believe in transparency and control over your personal data. You will always be informed of any significant changes to our sharing practices and, where applicable, will have the opportunity to consent to such changes.

Your trust is important to us and we are committed to ensuring that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any questions or concerns about how personal data is shared and disclosed, contact us at info@mcelettronica.it or +39 0425754713.

User rights and choices

At MC Elettronica S.r.l., we acknowledge and respect your rights regarding your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring that you can effectively exercise your rights. Below is an overview of your rights and how you can exercise them:

Your rights

• Right of access (Art. 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information on how we process it.

• Right to rectification (Art. 16 GDPR): If you believe that the personal information we hold about you is incorrect or incomplete, you have the right to request its rectification or completion.

• Right to erasure (“Right to be forgotten”) (Art. 17 GDPR): You have the right to request the erasure of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.

• Right to restriction of processing (Art. 18 GDPR): You have the right to request the restriction of the processing of your personal data under certain conditions.

• Right to data portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another data controller.

• Right to object (Art. 21 GDPR): You have the right to object to the processing of your personal data, under certain conditions, including processing for direct marketing purposes.

• Right to withdraw consent (Art. 7, par. 3 GDPR): Where the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

• Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable data protection laws.

Exercising your rights

To exercise any of these rights, please contact us at info@mcelettronica.it or +39 0425754713. We will respond to your request in accordance with applicable data protection laws and within the timeframes established by such laws. Please note that in some cases it may be necessary to verify your identity as part of the process to ensure the security of your personal data.

We are committed to facilitating the exercise of your rights and ensuring you have full control over your personal information. If you have questions or concerns about how your personal information is handled, please do not hesitate to contact us.